Maintenance 22/10/2022 07:00
Dear customer,
We would like to inform you that the planned maintenance work in Tokyo Japan Thursday 22nd of September 2022 between 19:00-22:00 UTC is CANCELED.
We will reschedule this activity to a later date. We will inform you ahead of time regarding the new date.
Thank you for understanding,
?OneProvider - Worldwide Hosting Provider.
Maintenance 15/10/2022 08:00
Dear Customer,
We will be performing planned maintenance at our Bucharest Datacenter between the times shown below:
From: Saturday the 15th of October 2022 08:00 (local time) UTC +3
To: Saturday the 15th of October 2022 20:00 (local time) UTC +3
In the mentioned interval, we will perform maintenance and electricity infrastructure improvement operations on the secondary circuit.
The secondary circuit will be de-energized, and the consumers will be moved to a temporary circuit. The estimated interruption is 15 minutes. After carrying out the proposed operations, this temporary circuit will be de-energized and returned to the final version. The second estimated interruption is 15 minutes.
This operation is in accordance with the Tier 3 standard. The primary circuit will work without interruption and if the consumption on the entire cabinet is within the agreed nominal range and the equipment is powered in a redundant mode, the operation of the services will not be affected.
If you have any questions please don't hesitate to contact us.
OneProvider - Worldwide Hosting Provider
Maintenance 13/10/2022 05:00
Dear customer,
We would like to inform you of maintenance works in Vienna, Austria that may partially interfere with devices from Bratislava, Slovakia, between the below time slots:
From: Thursday, 13th of October 2022 05:00 UTC
To: Thursday, 13th of October 2022 07:00 UTC
Your services will experience interruptions within the time slot outlined above.
We do not expect the downtime to be as long as the entire maintenance window.
Thank you for understanding.
OneProvider - Worldwide Hosting Provider
Announcement 08/10/2022
Dear Customer,
We will be performing planned maintenance at our Bucharest Datacenter 2 between the times shown below:
From: Saturday the 08th of October 2022 08:00 (local time) UTC +3
To: Saturday the 08th of October 2022 20:00 (local time) UTC +3
In the mentioned interval, we will perform maintenance and electricity infrastructure improvement operations on the primary circuit.
The main circuit will be de-energized, and the consumers will be moved to a temporary circuit. The estimated interruption is 15 minutes. After carrying out the proposed operations, this temporary circuit will be de-energized and returned to the final version. The second estimated interruption is 15 minutes.
This operation is in accordance with the Tier 3 standard. The secondary circuit will work without interruption and if the consumption on the entire cabinet is within the agreed nominal range and the equipment is powered in a redundant mode, the operation of the services will not be affected.
Our engineering team will monitor the power supply systems while these works are carried out.
If you have any questions please don't hesitate to contact us.
OneProvider - Worldwide Hosting Provider
Maintenance 06/09/2022 06:00
Dear customer,
As a valued customer, we are committed to keeping you informed of any changes in the status of your service with us. This email is to notify you of maintenance that will be performed:
Start time: 12:00 am eastern 06/09/2022
End time: 6:00 am eastern 06/09/2022
Expected Outage/Downtime: 45-60 minutes
Customers receiving service in the greater New York, NY metro area will be affected by this maintenance. The purpose of this work is to apply and activate software module upgrades on code running on the edge routers per the manufacturer's recommendations.
During this maintenance window, you may experience up to two brief interruptions in service while we complete the maintenance activities. However, due to the complexity of the work, your downtime may be longer. Customers may also see some re-convergence during the maintenance window. Customers may experience latency and packet loss intermittently throughout the window.
Our operations engineers closely monitor the work and will do everything possible to minimize any inconvenience to you. If you have any problems with your connection after this time, please open a ticket with our support.
We appreciate your patience during this work.