[Maintenance] Urgent maintenance on Johannesburg, South Africa
2022-10-24 00:59:00
Dear customer,
Urgent Network Firmware upgrade taking place tonight
You may want to share this email with your technical contact.
To resolve an intermittent network connectivity issue, the Core virtual chassis firmware will be upgraded to the latest stable version at our Samrand Data Centre tonight. The upgrade will ensure the continued stability of your service.
When:
Monday, 24 October 2022 from 23:59 - 00:59 SAST
Impact:
The total expected downtime will be no more than 10 minutes.
Action Required:
As network connectivity will be affected, we suggest that you dont run any scheduled backups during this maintenance period.
Please be assured that we will work harder to avoid this kind of incident in the future.
We apologize for this late announcement, our support is fully dedicated and ready to accommodate your requests. Please do not hesitate to contact us if you need assistance.
Kind regards,
OneProvider - Worldwide Hosting Provider