Maintenance 25/07/2023 12:00
Dear customers,
You are receiving this email because we are notifying you of an upcoming maintenance that will take place soon, and will have an effect on your services.
We are providing you with this advance notice so that you may take action to engage business continuity plans as necessary.
What: Network reconvergence - Chicago market
When: Tuesday July 25th and Wednesday July 26th, 2023
Window: 12 PM to 4 PM Central (UTC-6)
Impact: In preparation of the datacenter move next month, we will be establishing new network fabric. Intermittent latency and packet loss and routing reconvergence can be expected at various times throughout the maintenance window.
MAINTENANCE WINDOW: The time range that your services MAY be impacted. This is not a statement that your services will be down for the entirety of this time range.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 24/07/2023 04:00
Dear customers,
We would like to inform you of maintenance works in Vienna, Austria, in the following time slot:
From: Monday, 24th of July 2023, 04:00 UTC
To: Monday, 24th of July 2023 07:00 UTC
The works consist in upgrading the software on the aggregator pair and optimizing IGP routing.
Your services will experience interruptions within the time slot outlined above. We do not expect the downtime to be as long as the entire maintenance window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 23/07/2023 05:00
Dear customers,
We committed to keeping our customers informed of any changes that may affect their services with us.
Within the specified maintenance window listed, we transit provider will perform an OS upgrade on their BORDER router to improve stability and bug fixes per vendor recommendation.
Customers will observe packet loss and latency at the beginning of the window and at the end.
Maintenance Location: IGW Datacenter Seattle, WA
Maintenance State Time: 7/23/2023 05:00 AM UTC (7/22/2023 10:00 PM PDT)
Maintenance End Time: 7/23/2023 11:00 AM UTC (7/23/2023 04:00 AM PDT)
Maintenance Window Length: 6 hours
Maintenance Expected Severity: Medium
Maintenance Impact: Packet loss and latency
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 19/07/2023 06:00
Dear Customers,
We would like to inform you of maintenance works in Dubai, UAE, between the below time slots:
From: Wednesday, July 19, 2023 18:00 UTC
To: Thursday, July 20, 2023 02:00 UTC
This is scheduled maintenance by Equinix Dubai, they need to upgrade their power infrastructure.
It is possible that during the maintenance your services will be affected, therefore, we recommend you take preventive measures to your production environment(s) hosted on our service(s) to prevent data loss, as a safety measure.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 17/07/2023 04:00
Dear customers,
We would like to inform you of maintenance works in Dublin, Ireland, in the following time slot:
From: Monday, 17th of July 2023, 04:00 UTC
To: Monday, 17th of July 2023 07:00 UTC
The works consist in upgrading the software on the aggregator pair and optimizing IGP routing.
Your services will experience interruptions within the time slot outlined above. We do not expect the downtime to be as long as the entire maintenance window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider