Maintenance 13/07/2023 05:00
Dear customers,
We would like to inform you of maintenance works in Tokyo, Japan, in the following time slot:
From: Thursday, 13th of July 2023, 17:00 UTC
To: Thursday, 13th of July 2023 20:00 UTC
The works consist in migrating customer services on the new aggregator pair, an essential step in the Japan network upgrade process.
Your services will experience interruptions within the time slot outlined above. We do not expect the downtime to be as long as the entire maintenance window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 13/07/2023 04:00
Dear customers,
We would like to inform you of maintenance works in Sofia, Bulgaria, in the following time slot:
From: Thursday, 13th of July 2023, 04:00 UTC
To: Thursday, 13th of July 2023 07:00 UTC
The works consist in upgrading the software on the aggregator pair and optimizing IGP routing.
Your services will experience interruptions within the time slot outlined above. We do not expect the downtime to be as long as the entire maintenance window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 12/07/2023 02:00
Dear customers,
We would like to inform you of maintenance works in Dubai, UAE, between the below time slots:
From: Wednesday, July 12, 2023, 02:00 UTC
To: Wednesday, July 12, 2023, 04:00 UTC
Your services will experience interruptions within the time slots outlined above. We do not expect the downtime to be as long as the entire maintenance window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
These works are part of the Dubai backbone network upgrade process.
Maintenance 10/07/2023 09:00
Dear Customers,
We hope this email finds you well. We would like to take this opportunity to inform you about an upcoming annual maintenance activity at our MUM-1 902 data hall in Rabale, Navi Mumbai, data center. This activity is part of our commitment to continuous improvement and ensuring the quality of services provided to our esteemed customers.
Activity date time: Saturday, 10th June 2023, 09:00 PM IST
Activity end time: Sunday, 11th June 2023, 09:00 AM IST
Total window for activity: 12 hours (6 hours)
Customer Impact: NIL - Uninterrupted power will be available to the complete IT infrastructure
Short Description: Non-IT infrastructure maintenance
We want to assure you that this maintenance activity is non-service affecting (NSA). If your devices have dual source power (SMPS) and are connected to dual PDU channels, there will be no impact on them. However, in the event that one of the SMPS of your device is faulty, malfunctioning, or not connected to the PDU, there is a possibility of downtime for the dual power source (SMPS) devices.
At our data center, we prioritize the uninterrupted availability of power to ensure the smooth functioning of your IT infrastructure. This maintenance activity aims to improve the overall performance and reliability of our systems, so you can continue to rely on us for your critical operations.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions.
Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 06/07/2023 04:00
Dear customers,
We would like to inform you of maintenance works in Sofia, Bulgaria, in the following time slot:
From: Thursday, 6th of July 2023, 04:00 UTC
To: Thursday, 6th of July 2023 07:00 UTC
The works consist in migrating customer services on the new aggregator pair, an essential step in the Bulgaria network upgrade process.
Your services will experience interruptions within the time slot outlined above. We do not expect the downtime to be as long as the entire maintenance window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider