Maintenance 21/10/2023 10:00
Dear customers,
As part of our commitment to provide quality services, we plan to transition our customers to our new data center in Colombia. We expect this to increase the reliability and stability of all services hosted in the new data center. However, this involves physically moving hardware to the new location.
We encourage you to please read the details below carefully:
Please note that as the new data center is still within the same industrial complex, we do not expect the move to take long, however this will involve service unavailability. Our team will carry out the hardware move on your behalf, so no physical action is required on your part. Our goal is, of course, to carry out this physical migration with as little impact as possible for both you and your customers.
To ensure functionality after the move, we require your support and constant communication at the beginning and end of the activity to do the controlled shutdown and startup and validation of all services.
It is important to note that our network team has worked on the necessary configurations to ensure that IP addressing is maintained at all times.è
Scheduled Date and Time:
Saturday, October 21, 2023 between 22:00 to Sunday, October 22 at 06:00.
Maintenance Time:
6 - 8 hours within the scheduled time slot.
Datacenter Location:
From Naos to Nebula - Zona Franca Tocancipá.
Maintenance Type:
Hardware movement from DataCenter Naos to DataCenter Nebula.
Estimated downtime:
We are aware of the importance of minimizing downtime during any operation and that is why we will do everything possible to speed up the procedure. During the 6-8 hours of maintenance, downtime should be expected to complete the move.
We apologize for any inconvenience and ask that you please plan accordingly.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 27/09/2023 01:00
Dear customers,
We would like to inform you of maintenance works in Frankfurt, Germany at the following date/time:
From: Wednesday, 27 September, 2023 01:00 UTC
To: Wednesday, 27 September, 2023 04:00 UTC
This work consists in upgrading the firmware on one of our backbone routers so that we ensure continuous reliability of services.
Your services will experience short interruptions and/or latency within the time slot outlined above. We do not expect the downtime to be as long as the entire maintenance window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Providee
Maintenance 20/09/2023 10:00
Dear customers,
We would like to inform you of maintenance works in Copenhague, DK, between the below time slots:
Maintenance Location: Copenhague
State Time: Wednesday 20th at 22:00 CEST
Maintenance End Time: Wednesday 20th at 22:30 CEST
Maintenance Window Length: 30 minutes.
The maintenance work is vital in enhancing performance and reliability of the network.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 12/09/2023 03:00
Hello,
We would like to inform you of maintenance works in Stockholm, Sweden, in the following time slot:
From: Tuesday, 12th of September 2023, 3:00 UTC
To: Tuesday, 12th of September 2023 5:00 UTC
The works consist in upgrading the software on the backbone hardware.
Your services will experience interruptions within the time slot outlined above. We do not expect the downtime to be as long as the entire maintenance window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 12/09/2023 03:00
Hello,
We would like to inform you of maintenance works in Amsterdam, Netherlands at the following date/time:
From: Tuesday, 12 September, 03:00 UTC
To: Tuesday, 12 September, 06:00 UTC
This work consists in upgrading the firmware on our backbone routers so that we ensure continuous reliability of services.
Your services will experience interruptions within the time slot outlined above. We do not expect the downtime to be as long as the entire maintenance window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider