Promotion 14/05/2013
For a limited time, get a lifetime rebate on all our
geo-located server locations of up to 50%!
These servers all come with unmetered bandwidth @100Mbps, up to 1Gbps (shared/fair usage). Do not hesitate to contact
sales@oneprovider.com for any questions you may have or for custom upgrades. Please ensure to read about what geo-location is before purchasing, or contact sales if you are unsure of what it means, as all sales are final.
You can see the list of locations and all available configs
here Network 13/05/2013
Our Montreal DC is having some diffculties at the moment. We are investigating the issue. We will update this thread shortly
Announcement 07/05/2013
Dear customers,
This is an important annoucement that concerns customers with active servers in Hong Kong.
Due to the ongoing and recurring issues encountered over the past week in our Hong Kong DC, we have switched to a new DC gradually over the last few days. While the new network should be more stable, it was found that a router issue has been wreacking havoc with servers in nodes using a large amount of bandwidth. Due to the delays in getting a permanent resolved, we have moved Hong Kong down to a Tier 5 location until further notice.
We are awaiting new routers in the coming days and expecting the situation to return to an optimal state by the end of the week. We advise to alert your customers that services may be slowed down or interrupted until this message is updated and a fix confirmed.
Update 8:20 PM GMT: New routers have been setup and the network has returned to a normal state of stability for the past few hours. We are monitoring all nodes closely to aovid further disruptions.
Network 28/04/2013
Our Montreal DC is having some diffculties at the moment. We are investigating the issue. We will update this thread shortly.
Update: There was an isolated network outage. We have added redundancy and this should not happen again.
Maintenance 23/04/2013 01:55
Dear customers,
OneProvider is proud to announce that version 2.1 of the OnePanel is about to be released.
During the next 48hours, you may notice the OneCloud/VPS products not being listed properly. The servers themselves are unaffected, but we suggest avoiding closing/opening servers during that time. Please do not hesitate to communicate with support if you encounter any issues or have any issues to report. We thank you for your patience and hope you enjoy the new features!