Announcement 10/07/2013
Dear customers,
This announcement concerns VPS customers for the Sydney node only
One of our Australian VPS nodes has had a confirmed hardware failure. Our technicians have replaced the faulty disk and are currently re-instating all data from it. The node and all affected VPS will be back up soon. Your open tickets will be responded once the issue is fixed and a monetary compensation will be issued.
Thank you for your patience
Network 02/07/2013
Dear customers,
This is to confirm a network outage affecting customers in a number of our central and south american datacenters.
This outage is currently affecting Sao Paulo, Rio de Janeiro, Mexico City, as well as some customers in Buenos Aires. We are working on it and expecting a rapid resolution.
Update 5:41 PM GMT: The issue has now been resolved, thank you for your patience.
Announcement 26/06/2013
Dear customers,
We are proud to announce a new update to OnePanel was just released today! Click
here for the changelog! (must be logged in). As always, we encourage you to comment the new features or report any bugs you come across by using the
Feedback form. Enjoy!
Network 25/06/2013
Dear customers,
This concerns VPS owners for the Los Angeles node.
We are facing a widespread outage in Los Angeles affecting most VPS users. Our technicians are actively working on it, and we will update this note as soon as soon as we get an update or a fix. Thank you for your patience.
Update 2:24 PM GMT: The issue has now been resolved, thank you for your patience.
Maintenance 06/06/2013 12:13
This announcement concerns customers with servers in San Diego, California.
We are currently making improvements to our Network Infrastructure. We will need to move your server to a new switching distribution, which will yield better performance.
The scheduled maintenance will begin on Sunday June 9th, 2013 at 8:00 PM and continue until Monday June 10th, 2013 at 12:00 AM PDT. The process will take approximately 5 to 15 minutes, provided that there are no unexpected issues.