OneProvider Announcements

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Announcement type:

New Delhi Scheduled Maintenance

Maintenance

09/04/2014 11:19


This announcement concerns customers with services in New Delhi, India.

Scheduled Date and Time: Starting at 12-Apr-2014 00:00:00 IST through 12-Apr-2014 02:00:00 IST


Datacenter Location: New Delhi, India DC2


Maintenance Type: We will be performing a general maintenance check on our network.


Estimated Downtime: We understand the importance of minimizing downtime while performing maintenance and for this reason we will be doing everything we can to expedite this procedure. As it stands now, while the maintenance window is scheduled for two hours in length, we expect approximately 15-20 minutes of packet loss and/or latency.



Fiber Cut in New York, May Affect Service

Network

01/04/2014


A fiber cut in New York affecting the Hibernia, Telia and Level3 lines may affect your service, especially if your service runs through North America.

The network is currently re-routed through the American West Coast, which may create packet loss and time-outs.
The field technician reports that the fiber provider has completed splicing three buffer tubes on both sides and beginning splicing on the fourth tube at this time. The fiber provider has advised they are not able to provide an estimated restoral time currently, but may as work progresses further. The Level 3 field technician remains on site to obtain updates and observe the progress of the repair efforts. We will keep you posted on any news on this matter. Thank you for your understanding.

UPDATE: Issue is fixed, cable has been repaired and services should be back online. The peering is being re-routed correctly. 


Emergency Paris Maintenance

Maintenance

18/03/2014 12:34


Dear customers,

This announcement concerns customers with dedicated servers in Paris, France.
A disruption on our networks is forcing us to run a quick maintenance. Our technicians are on the scene at the moment. We apologize for the short warning window and will do all that is necessary to be swift in bringing your services back online. We will keep you posted on this matter as soon as possible.


UPDATE: The issue seems to be lying with a router, we are getting it replaced shortly.
ANOTHER UPDATE: Network bypassed at the moment, everything should be back online but there might more hops than usual at the moment. We will keep you posted.
FURTHER UPDATE: Everything should be back to normal in Paris in about 10 minutes! 

Up to 45% off on 7 locations!

Promotion

25/02/2014


For a limited time, we are slashing up to 45% off all of our configurations in 7 North American locations!

Atlanta: http://oneprovider.com/dedicated-servers/atlanta-usa
Chicago: http://oneprovider.com/dedicated-servers/chicago-usa
Dallas: http://oneprovider.com/dedicated-servers/dallas-usa
Los Angeles: http://oneprovider.com/dedicated-servers/los-angeles-usa
New York: http://oneprovider.com/dedicated-servers/new-york-usa
Phoenix: http://oneprovider.com/dedicated-servers/phoenix-usa
Seattle: http://oneprovider.com/dedicated-servers/seattle-usa


These servers all come with 10Tb bandwidth @100Mbps. Do not hesitate to contact sales@oneprovider.com for any questions you may have or for custom upgrades!



Location # 108 : Rome, Italy

Announcement

24/02/2014


Behold, location #108 is out! Take a look at our second location launch of the year!


As promised, we are continuing our series of new location launches with our second location in Italy. With unmetered 100Mbps traffic and 12 brand new configs all at 10% off, we hope this will be a nice addition to your existing European services! Check out the new offers below!
http://oneprovider.com/dedicated-servers/rome-italy


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