Announcement 20/07/2026
We're expanding again! Our 69th OneCloud location is now live, bringing General Purpose instances closer to customers across Southeast Asia with reliable performance and lower regional latency.
Now available in: Jakarta, Indonesia
Network 14/07/2026
We want to clear up the situation around our OneCloud location previously advertised as Fez, Morocco.
When we launched it, the information provided to us indicated that the servers were physically in Fez, with traffic routed through Malaga. After customers raised concerns about latency and routing, we investigated and confirmed that the servers were indeed in Malaga, Spain, with IP addresses geolocated to Fez. Because customers already had active VMs, we stopped new deployments while keeping existing services running to avoid disrupting their workloads.
While we were continuing discussions with the vendor and hoping for a better resolution, that should not have delayed a clear and honest explanation. We fell short in not correcting the public information sooner, and in not coordinating our various teams to present an honest and unified front to customers pointing out this inconsistency.
We also understand that the continued Fez references on our looking glass and elsewhere created additional confusion and mistrust. We apologize for individual statements on the subject that may have been misleading and further damaged trust.
For clarity, the infrastructure is physically hosted in Malaga, Spain, while their IP addresses were geolocated to Fez, Morocco. Fez is no longer available for new deployments, and we are updating our public information accordingly.
Thank you to the customers who kept pressing for answers.
Announcement 19/05/2026
Were excited to announce that Custom ISO support is now available in the OneCloud client panel.
You can now upload up to 4 custom ISO images, with a maximum size of 5 GB per ISO, directly from your client area. This feature is available in all locations and on all plans.
Custom ISO support gives you more flexibility when deploying your Cloud instances, whether you need a custom operating system, a pre-configured environment, recovery tools, or a specialized distribution tailored to your needs.
Were very happy to finally bring this feature to OneCloud and were looking forward to seeing what our customers build with it.
Announcement 27/10/2025
We would like to inform you of an upcoming adjustment to the pricing of our OneCloud High Performance plans.
What's new:
Beginning November 15, the pricing for existing High Performance plans will be updated as shown below:
Plan: High Perf 1 | vCPU: 1 | RAM: 4GB | Storage: 75GB | Port: 1Gbps | Old: ~$12 | New: ~$15
Plan: High Perf 2 | vCPU: 2 | RAM: 8GB | Storage: 125GB | Port: 1Gbps | Old: ~$18 | New: ~$22
Plan: High Perf 3 | vCPU: 4 | RAM:16GB | Storage: 250GB | Port: 1Gbps | Old: ~$35 | New: ~$40
Plan: High Perf 4 | vCPU: 8 | RAM:32GB | Storage: 500GB | Port: 1Gbps | Old: ~$55 | New: ~$65
Plan: High Perf 5 | vCPU:12 | RAM:64GB | Storage: 640GB | Port: 1Gbps | Old: ~$79 | New: ~$89
At the same time, we will be introducing three new plan tiers:
A new entry-level High Performance plan that maintains the same starting price as today.
Two higher-capacity High Performance plans designed for customers requiring additional computing power and performance.
New Plan: High Perf 0 | vCPU: 1 | RAM: 2GB | Storage: 50GB | Port: 1Gbps | Price: ~$12.00
New Plan: High Perf 6 | vCPU:16 | RAM:128GB | Storage: 1TB | Port: 1Gbps | Price: ~$220.00
New Plan: High Perf 7 | vCPU:32 | RAM:192GB | Storage: 2TB | Port: 1Gbps | Price: ~$500.00
Why we're making this change:
As we continue to expand our infrastructure and extend OneCloud services into new regions, we are investing significantly in performance and reliability. To ensure sustainability and consistency across these markets, our pricing must better reflect the costs associated with delivering high-performance services globally.
What this means for you:
If you are currently on a High Performance plan, your renewal after November 15 will reflect the updated pricing and your service will continue without interruption.
We sincerely appreciate your continued trust and partnership.
OneProvider
Announcement 07/07/2025
We're pleased to share that we've launched our new Dedicated Server Manager.
This improved platform combines all previous management tools into a single, streamlined interface that's more intuitive, consistent, and visually appealing. In the past, servers in different locations were managed through different systems. From now on, you'll enjoy the same experience across all your servers, wherever they are.
We hope this update makes managing your servers simpler and more efficient. As always, we welcome your feedback and suggestions.