OneProvider Announcements

Previous Back to Panel

Announcement type:

OneCloud: Hourly Billing



We are proud to announce the newest iteration of our OneCloud product line!
With a brand new manager, OneCloud is as versatile as ever by offering credit-based hourly billing, allowing for cost-effective handling of your workloads. We’ve listened to you; backups, as well as cloning of your VMs are also new features to the platform!
We are also introducing three new locations: Dallas, Warsaw & Washington!

Legacy OneCloud users will still be allowed to use the old system, and both can be used at once, however no new orders using the old system will be allowed.
Auckland, Australia and Mexico City, Mexico, will both be shelved as legacy locations. Existing plans in those locations will be kept online, however no new orders will be accepted as we slowly phase out those locations for better service homogeneity across our platform.

New Payment Options



We are pleased to announce that we have added new payment methods to our billing process. Customers will now be able to pay their invoices with AliPay, WeChat Pay and Digital Wallets (Apple Pay, Google Pay and Microsoft Pay.)

We have streamlined the payment process: invoices created when ordering a new service on our website will have to be paid in OnePanel like every other invoices.

Customers paying with 3D Secure compatible credit cards will now be able to bypass our current verification system, making it easier and more convenient than ever to settle your invoices.

In addition, customers will also be able to automatically renew their services using their credit card. Payment settings may be managed through the Auto renewals tab in the billing section of OnePanel.

Major maintenant in Paris


17/09/2018 12:00

A major maintenance operation in Paris will take place on Tuesday September 18th, from 6 am to 8 am (Paris time). During this intervention, servers will be temporarily unavailable as they will be disconnected and moved to their final location. Operations will be done by batches and we expect a one hour downtime.

To ensure the integrity of your data, we encourage you to backup your disks and shutdown your systems.

Possible network outage in Paris


28/06/2018 10:49

OneProvider would like to announce the following network and power maintenance window in Paris, France:

Start: June 28th, 2018 at 10:45 (EDT)
End: June 28th, 2018 at 13:45 (EDT)

This work is to replace pieces of network infrastructure that were identified as being faulty.
As part of this maintenance the services you have may be shut down or become unavailable for up to 3 hours.
The services should be considered at risk for the remainder of the maintenance window.

Thank you for your cooperation, we remain available for any questions you may have.

EDIT: Following the network upgrade, lots of servers has been triggered by our bruteforce detector. Hence, they were suspended by mistake. All clients has now been unsuspended. If you have any questions, feel free to contact our support.

New pricing in Montreal!



You've been looking for affordable servers in North America but Kimsufi's "Currently being replenished" has been teasing you endlessly?

It is time to stop refreshing the page as OneProvider is proud to announce a new partnership with OVH Montreal (Kimsufi - SoYouStart.)

Find the configurations you've been desperately looking for now exclusively on OneProvider!

Previous Back to Panel