Maintenance 06/04/2023 08:00
Dear customers,
We would like to inform you of planned maintenance works in New York, USA, in the following time slot:
From: Thursday, 6th of April 2023, 08:00 UTC
To: Thursday 6th of April 2023, 10:00 UTC
The works consist on software upgrade on a core router, in order to avoid service degradation and ensure reliability.
Your services might experience packet rerouting or interruptions within the time slot outlined above.
We do not expect the impact to be as long as the entire maintenance window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
If you have any questions or concerns, please do not hesitate to open a ticket with our team and we will be happy to discuss the situation with you further.
OneProvider - Worldwide Hosting Provider
Maintenance 04/04/2023 04:00
Dear customers,
We would like to inform you of maintenance works in Brussels between the below time slots:
From: Tuesday, April 04, 2023 04:00 UTC
To: Tuesday, April 04, 2023 07:00 UTC
Your services will experience small downtimes within the specified time slot outlined above. Downtime during the whole maintenance window is not expected.
These works are part of the Brussels backbone network upgrade process.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
If you have any questions or concerns, please do not hesitate to open a ticket with our team and we will be happy to discuss the situation with you further.
OneProvider - Worldwide Hosting Provider
Maintenance 28/03/2023 01:00
Dear customers,
We would like to inform you of emergency maintenance works in New York, USA, in the following time slot:
From: Tuesday, 28th of March 2023, 01:00 pm UTC
To: Tuesday,28th of March 2023, 02:00 pm UTC
The works consist on software upgrade on a aggregator device that became unstable, in order to avoid service degradation and ensure reliability.
Your services will experience interruptions within the time slot outlined above.
We do not expect the impact to be as long as the entire maintenance window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns please dont hesitate to open a ticket with our team and well be happy to discuss the situation with you further.
OneProvider - Worldwide Hosting Provider
Maintenance 27/03/2023 04:00
Dear customer,
We would like to inform you of four planned maintenances work in New York, USA between the below time slots:
From: Monday, 27th of March 2023 04:00 am NYC time
To: Monday, 27th of March 2023 06:00 am NYC time
From: Tuesday, 28th of March 2023 04:00 am NYC time
To: Tuesday, 28th of March 2023 06:00 am NYC time
From: Wednesday, 29th of March 2023 04:00 am NYC time
To: Wednesday, 29th of March 2023 06:00 am NYC time
From: Thursday, 30th of March 2023 04:00 am NYC time
To: Thursday, 30th of March 2023 06:00 am NYC time
We'll perform OS upgrade for our aggregation devices, one per night, so that the impact will be minimal. Your services will experience interruptions within the time slot outlined above.
We do not expect the downtime to be as long as the entire maintenance window.
These works are part of the New York network upgrade process.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns please dont hesitate to open a ticket with our team and well be happy to discuss the situation with you further.
OneProvider - Worldwide Hosting Provider
Network 14/03/2023
Dear customers,
Our traffic is currently blocked by Emirates Integrated Telecommunication Company (DU) and Emirates Telecommunications Corporation (Etisalat) without any notification or reason.
We are working with our partners and local authorities to solve any issue generating this incident. In the meanwhile, you may experience service disruption.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
OneProvider - Worldwide Hosting Provider