Maintenance 31/05/2023 10:00
Dear customers,
We are notifying you of an upcoming maintenance that will take place soon, and will have an effect on your services.
We are providing you with this advance notice so that you may take action to engage business continuity plans as necessary.
What: Atlanta rack to cage consolidation
When: Wednesday, May 31st 2023
Window: 10 AM to 6 PM Eastern (UTC-5)
Impact: Atlanta racks will be consolidated together into the same cage. There will not be an outage for the entire time range, see MAINTENANCE WINDOW below.
Frequently asked questions regarding maintenance actions:
MAINTENANCE WINDOW: The time range that your services MAY be impacted. This is not a statement that your services will be down for the entirety of this time range.
OPTIONAL: We apologize that this maintenance is not optional.
CONNECTIVITY: No net change will take place to your Internet connectivity. Everything about the transit (latency, carriers, etc) will remain the same after the action as they were before.
SCHEDULING: This day and time is carefully chosen to ensure that everything goes as smooth as possible. While you may have workloads that would be impacted at this date and time, other customers would have workloads impacted at other dates and times.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 25/05/2023 01:00
Dear customer,
In our pursue to deliver the best quality services to our customers, we are constantly updating and upgrading our network & infrastructure.
We will be performing planned maintenance in our Miami Datacenter between the times shown below:
From: Thursday, 25th May 2023, 13:00 UTC
TO: Thursday, 25th May 2023, 17:00 UTC
We estimate that inside this interval your servers will be offline for 2 - 4 hours.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, please do not hesitate to open a ticket with our team and we will be happy to discuss the situation with you further.
OneProvider - Worldwide Hosting Provider
Maintenance 18/05/2023 05:00
Dear customers,
We would like to inform you of a planned maintenance work in Madrid, Spain, in the following time slot:
From: Thursday, May 18, 2023 05:00 UTC
To: Thursday, May 18, 2023 07:00 UTC
The work consists of upgrading the firmware version of aggregation hardware, done at our vendor recommendation.
Your services will experience interruptions within the time slot outlined above.
We do not expect the downtime to be as long as the entire maintenance window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
If you have any questions or concerns, please do not hesitate to open a ticket with our team and we will be happy to discuss the situation with you further.
OneProvider - Worldwide Hosting Provider
Maintenance 17/05/2023 05:00
Dear customers,
We would like to inform you of a planned maintenance work in Montreal, Canada, in the following time slot:
From: Wednesday, May 17, 2023 05:00 UTC
To: Wednesday, May 17, 2023 07:00 UTC
The work consists of upgrading the firmware version of aggregation hardware, done at our vendor recommendation.
Your services will experience interruptions within the time slot outlined above.
We do not expect the downtime to be as long as the entire maintenance window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
If you have any questions or concerns, please do not hesitate to open a ticket with our team and we will be happy to discuss the situation with you further.
OneProvider - Worldwide Hosting Provider
Maintenance 05/05/2023 11:00
Dear customers,
We would like to inform you of a planned maintenance of OnePanel in order to upgrade our infrastructure.
The maintenance will take place on 2023-05-05 between 11:00 AM and 04:00 PM (UTC -4). The panel will be unavailable for a total of 30 minutes during this time frame but should be considered at risk for the entire period.
We appreciate your understanding and apologize for any inconvenience this may cause.
OneProvider - Worldwide Hosting