Maintenance 09/06/2023 06:00
Dear customers,
We would like to inform you of an upcoming scheduled maintenance, this maintenance is essential to ensure the continued reliability and performance of our systems.
Date: Friday 09-June-2023
Start time: 06:00 am local time - MDT (UTC-6)
End time: 01:00 pm local time - MDT (UTC-6)
Expected Outage/Downtime: 30-90 minutes
Location: Denver
The purpose of this work is to apply and activate software module upgrades on
code running on the switches per the manufacturer's recommendations.
During this maintenance window, you may experience up to two interruptions in
service while we complete the maintenance activities. However, due to the
complexity of the work, your downtime may be longer.
Customers may also see some re-convergence during the maintenance window.
Customers may experience latency and packet loss intermittently throughout the window.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 07/06/2023 05:00
Dear customers,
We would like to inform you of maintenance works in Zurich, Switzerland, between the below time slots:
From: Wednesday, 7th of June 2023 05:00 UTC
To: Wednesday, 7th of June 2023 07:00 UTC
Your services will experience interruptions within the time slot outlined above. We do not expect the downtime to be as long as the entire maintenance window.
We will be performing Software Upgrades on the Datacenter Spine in Zurich in order to ensure continued service reliability
These works are part of the Switzerland network upgrade process.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions.
Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider.
Maintenance 02/06/2023 04:30
Dear customers,
We would like to inform you of an upcoming scheduled maintenance period that will occur on Friday, June 2nd, 2023 from 4:30AM - 7:30AM PST.
This maintenance is essential to ensure the continued reliability and performance of our systems. During this period, our team will be working diligently to perform necessary updates and improvements to our infrastructure. We have carefully planned this maintenance window to minimise disruption to your services.
While we strive to complete the maintenance as quickly as possible, there may be brief periods of service interruption or temporary slowdowns. We apologies for any inconvenience this may cause and assure you that we will make every effort to minimise any impact on your operations. We highly recommend that you plan your activities accordingly and take any necessary precautions to mitigate potential disruptions. We encourage you to communicate this maintenance schedule internally within your organisation to ensure all relevant stakeholders are informed.
If you have any urgent concerns or questions regarding this scheduled maintenance, please do not hesitate to reach out to us.
We will be available around the clock to address any issues that may arise. Thank you for your understanding and cooperation during this maintenance period. We appreciate your continued partnership and the trust you have placed in our services.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 31/05/2023 10:00
Dear customers,
We would like to inform you about upcoming maintenance at the Vilnius data center. This maintenance is necessary to upgrade our network equipment, ensuring improved network reliability and enhanced service for our customers.
The maintenance will take place from 22:00 (GMT+0) May 30, 2023 to 02:00 (GMT+0) May 31, 2023.
During the maintenance window, you may experience two periods of service disruption with a total duration of up to 40 minutes:
1. Network outage: There will be a maximum of 10 minutes of network downtime due to a routing engine upgrade on our router.
2. Power disruption: We will need to power off your server for up to 30 minutes in order to replace the second network card, which is currently inactive.
Location: Vilnius
Start time: 05-30-2023 22:00 GMT+0
End time: 05-31-2023 02:00 GMT+0
Impact: Planned power outage, network outage
Maximum duration: 40 minutes
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider
Maintenance 31/05/2023 10:00
Dear customers,
An upcoming maintenance will take place soon, and will have an effect on your services.
We are providing you with this advance notice so that you may take action to engage business continuity plans as necessary.
What: Atlanta rack to cage consolidation
When: Wednesday, May 31st 2023
Window: 10 AM to 6 PM Eastern (UTC-5)
Impact: Atlanta racks will be consolidated together into the same cage. There will not be an outage for the entire time range.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions.
Please do not hesitate to contact us if you need help or require further clarification.
OneProvider - Worldwide Hosting Provider