2014-06-04 19:20:00
Dear customers,
After receiving many complaints regarding the stability of our OneCloud infrastructure, and exploring many options for a better, stronger system, we have finally come to the decision to start off fresh.
This unfortunately means that we are terminating the OneCloud system in its entirety, and that all VPS plans will be terminated on June 16th 2014.
There will be no further warnings after this message, so please make sure to complete any migration or backup process to preserve your data and services.
We encourage you to take a look at our Paris location, where you will find many dedicated options with higher options than your current VPS plan, at very comparable costs.
If you choose not to continue your services with OneProvider, we will offer full refunds for the current billing cycle.
Please do not hesitate to open a support ticket to discuss further options.
Please also note that while there is no ETA on the OneCloud replacement, our development team is already working on a brand new product, that will not only replace the multi-location virtual server option, but open the entire range of our locations and services to virtualization.
Thank you for your understanding,
OneProvider - Worldwide Hosting Services