[Maintenance] Maintenance on Bend, USA

2023-11-12 11:00:00

Dear customers,

This is a service impacting maintenance notification for our Bend, OR location. If you do not have services in our Bend, OR location then this notice can be ignored.

It has been identified that necessary power maintenance needs to be performed, which will require the shutoff of the main power distribution units one at a time. First the A side PDU will be serviced on the evening of 12/11/2023, and then the B side PDU will be serviced on the evening of 12/12/2023. To reduce impact to services, we will be "swinging" rack-level PDUs temporarily during the maintenance, and then "swinging" them back to their original diverse feed after the maintenance is completed.

We will also be performing switch and router software upgrades at this time. You may experience one to three network outages of approximately 15 minutes each during these periods.

Maintenance Window One (A side):
December 11th from 11PM Pacific Time, until December 12th 7AM Pacific Time

Maintenance Window Two (B side):
December 12th from 11PM Pacific Time, until December 13th 7AM Pacific Time

We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.

OneProvider - Worldwide Hosting Provider