[Maintenance] Maintenance on New York, USA
2023-02-10 03:00:00
Dear customers,
We are notifying you of an upcoming maintenance that will take place soon, and will have an effect on your services.
We are providing you with this advance notice so that you may take action to engage business continuity plans as necessary.
What: Carrier uplink device replacement - New York market
When: Friday, February 10th, 2023
Window: 3 PM to 5 PM Eastern (UTC-5)
Impact: GSL will be working to replace an uplink device that serves our New York hosting. We will fail over to Unitas, which may result in short-term latency and packet loss as routes reconverge. This may happen repeatedly throughout the window as the device is taken down, then brought back online.
Frequently asked questions regarding maintenance actions:
MAINTENANCE WINDOW: The time range that your services MAY be impacted. This is not a statement that your services will be down for the entirety of this time range.
CONNECTIVITY: No net change will take place to your Internet connectivity. Everything about the transit (latency, carriers, etc) will remain the same after the action as they were before. If anything, connectivity may improve slightly due to not having to go over a metro ring.
SCHEDULING: This day and time is carefully chosen to ensure that everything goes as smooth as possible. While you may have workloads that would be impacted at this date and time, other customers would have workloads impacted at other dates and times.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns please dont hesitate to open a ticket with our team and well be happy to discuss the situation with you further.
OneProvider - Worldwide Hosting Provider