[Network] Routing issues in Europe

2013-03-21 16:06:00

Dear customers,

We are currently experiencing numerous routing issues with secondary IP addresses in some of geo-located servers in Europe, as well as some France servers. Our technicians are working on it and the issue should be resolved within 24hours of this message. An update will be made on this announcement as soon as confirm resolution.

Thank you for your patience and understanding.

Update 10:16PM GMT: The issue is now resolved. If your secondary IPs are still not pinging, please attempt a server reboot. If you are still facing trouble, do not hesitate to contact our support via OnePanel.